Help center

Frequently asked questions

Everything you need to know about calling with AYLECALLS.

What is AYLECALLS?

AYLECALLS gives you a SIP line for cheap international calling. Plug the details into any SIP app on your phone or computer and call the world. You only pay for the minutes you use: no subscription and no contracts.

How do I get started?

Create an account, which takes ten seconds. Your SIP line is made instantly. Top up with crypto, then copy your SIP username, password and server from the Dashboard into a SIP app such as Zoiper, Linphone, Groundwire or MicroSIP.

How does billing work?

Calls are billed per minute from your balance at the rate shown on the Rates page for that destination. When your balance runs out, calls stop. Nothing is ever charged automatically.

How do I top up?

Go to Top up, pick an amount and pay with crypto (BTC, ETH, USDT and more). Your balance updates automatically within a few minutes of the payment confirming, or press Check payment to update it straight away.

Can I change my caller ID?

Yes. Open the Dashboard and use Caller ID to set the number shown to the people you call. Changes apply to your next call. Misuse of caller ID breaks our terms.

My call failed. What do I check?

Open Calls → Failed to see why a call didn't connect. The usual causes are no balance, a wrong number format (dial the full international number, for example 447700900123) or your SIP app not being registered. If you're still stuck, open a support ticket.

Is there a Telegram bot?

Yes. You can check your balance, top up, see calls and get support from Telegram too. Link your account from the Dashboard so the bot and the website share the same line and balance.

Still have a question?

Our team answers on the website and on Telegram.

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